![]() ![]() Is your phone number or email address entered correctly? Mark as a trusted sender to receive your verification code in your inbox. Valid verification codes come from an email address. We'll send another verification code.ĭid your email send your verification code to your junk folder?Ĭheck your junk email folder for a message from a Microsoft account, and use the code sent to you. If so, change your phone settings then choose I don't have a code. Don’t use Microsoft networks to send, share, or publish unwanted emails, comments, messages, photos, reviews, or any other content.Does your phone block texts from unknown numbers? Interfering with, harming, or spoofing Microsoft networks, services, or other systems. Phishing: Stealing private information from others by tricking or spoofing them into providing it. ![]() Malware: Sending intentionally unwanted or harmful code or software. Microsoft forbids the use of our services for: Malware, phishing, and other harmful activities Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: ![]() Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. If you see a "usage limit exceeded" error message when requesting a security code, this could mean the phone number has been used too many times in a short period of time, or that we've detected something suspicious about the phone number. Tip: If your security code doesn't work, make sure you enter the numbers in the body of the message, and not the numbers in the header. ![]()
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